Private GP Mission Statement
Knowledge is Power
At Dr Helen Medical, our mission is to ensure patients and their families have the knowledge to learn to how to navigate illness and ‘live well’. We believe that ‘knowledge is power’ and we strive to ensure our patients feel listened to, treated with respect and compassion and are involved in decisions about all aspects of their care.
To achieve this, we uphold the following core values:
- Honesty and Integrity
- Holistic
- Compassionate
- Patient-Centred
- Effective Communication
Patient Rights
The care of your health is a partnership between yourself and the medical team.
Respect & Dignity
Respect and dignity involve treating you with kindness, fairness, and valuing your individual rights, preferences, and privacy. It ensures that your voice is heard, choices are honored, and self-worth is maintained throughout the healthcare process.
Clear Information
We will provide you with easy-to-understand, accurate, and relevant details about your condition, treatment options, and care plan. This will ensure you are fully informed and able to make confident, well-informed decisions about your health.
Privacy & Confidentiality
Your privacy is of the utmost importance to us and is a key consideration in our appointment. Personal and medical information is kept secure and only shared with authorised individuals, in accordance with legal and ethical standards.
